It would help considerably if you could not only attach a photo or two of the repair (please attach externally as a jpg, and NOT within the body of the email itself!), include the bear's size, and describe what you would like done in as much detail as possible.
If you forget to send a photo, Ambrosia will simply request one when she gets in touch! Equally, if you forget to describe what you would like done or do not tell her the size (in cm or inches), she will only ask when she replies : )
HAVE YOU ATTACHED AT LEAST ONE PICTURE?
HAVE YOU DESCRIBED THE ISSUE IN DETAIL?
HAVE YOU INCLUDED THE SIZE OF YOUR BEAR/TOY?
In using this contact page to get in touch, Ambrosia is assuming you have read, and are happy with, the information supplied on the FAQ page.
DO NOT JUST SEND AN EMAIL ASKING FOR A QUOTE. I NEED A PHOTO, THE SIZE OF THE BEAR/TOY AND A DESCRIPTION OF THE PROBLEM!
Thank you very much for contacting Ambrosia Bears!